Peak Time Rebates Program

Earn rebates for shifting your energy use during periods of peak demand

Make a difference by shifting energy use for just a few hours.

When demand for energy is high, you can earn rebates and help reduce overall electricity demand by temporarily reducing your energy use.

Small changes add up
Join your community to shift energy demand during times when homes and businesses are using higher amounts of electricity than normal with the Peak Time Rebates Program. When everyone makes small changes, it adds up to a bigger impact for you, your community and the environment.

How the Program Works

On days when energy use is expected to be highest, Dominion Energy will schedule Peak Time Rebate events. During these events, participants will have the opportunity to earn rebates by taking additional steps to reduce electricity usage. There will be approximately ten opportunities to earn rebates each year. Those events will likely last three to four hours.

You’re in charge
It’s easy, voluntary, and there’s no cost to participate. During each event, you decide if you participate and what actions you want to take. You can opt out at any time.

Your Participation Checklist

Confirm that you are eligible to enroll.

I am a current
Dominion Energy Virginia
residential customer.

I am responsible for my
electricity bill.

I am not enrolled in the Smart Thermostat Rewards, EV Charger Rewards, or Water Energy Rewards Programs, or on a ‘Time of Use’ rate.

Enroll Now

View full program terms and conditions.

Ways to Reduce Energy During Events

PeakTime_ActionsSection_Revisions_April16_v3

Health and safety first
During Peak Time events, your health and safety are the first priority. Carefully consider the impacts of adjusting your thermostat, as there are many other ways to conserve energy. Never unplug medical devices as part of your effort to earn rebates.

Before the event

· Pre-cool your home: lower the thermostat by 3-4° and close the curtains

· Set a timer to turn off lights and devices during event

· Charge cell phones and computers

· Plan for a dinner that doesn’t need the oven

During the event

· Raise the thermostat by a few degrees above your initial setting.

· Close shades

· Delay EV charging

· Pause laundry appliances

· Delay using oven or dishwasher

· Unplug electronics

· Turn off or dim lights

(Captions for House Diagram)

Kitchen

· Delay using your oven as it generates heat and uses energy

· Use microwave, toaster oven, BBQ or meals that don’t require cooking

· Hold off on washing the dishes

Bathing

Hold off on using hot water in shower or bath

Thermostat

· Raise AC temp by a few degrees

· Close shades

Laundry

Delay using washer or dryer

Lights

Turn off or dim lights

Electronics

Unplug electronics you won’t be using (TV, gaming consoles, computer, etc.)

EV Charger

Wait until after an event to charge your vehicle

Ways to Reduce Energy During Events

Frequently Asked Questions

Am I eligible to participate in this program ?

To join this program you need to:

Be a current Dominion Energy Virginia residential customer.
Be responsible for paying the electricity bill.
Not be enrolled in the Smart Thermostat Rewards Program, the EV Rewards Program, the Water Energy Rewards Program or a Net Metering program.
View full program terms and conditions.

How do I sign up?

If you meet the eligibility requirements, you can enroll with this link anytime.

What is the Peak Time Rebates Program?

The Peak Time Rebates Program provides an opportunity to get rebates for using less energy when it is most in-demand. On specific days when we anticipate a strong demand for energy, we will notify participants, who can then choose to temporarily reduce their energy for three to four hours. In return, you will receive a rebate on your bill and help balance demand to keep energy clean and reliable for everyone.

How does the program work?

Enrolled participants will receive a text or email letting them know when an event is planned. You can then choose how to shift your energy use during the event. If you reduce your energy use, you will get a rebate of $1.25 per kilowatt-hour (kWh) on your utility bill. See questions below to learn more about the timing of rebate payments.

What is a Peak Time event?

Peak Time events are planned when energy use is expected to be the highest. This is typically when the weather is very hot (summer afternoons) or very cold (winter mornings or early evenings.)

When do I find out when an event is happening?

You will receive a text or email letting you know when an event is planned.

How many Peak Time events should I expect and how long will they last?

We expect about 10 conservation events a year which are expected to last no more than four hours.

Is adjusting the temperature the only thing I can do to reduce energy?

No, there are many actions you can take to reduce energy. Each action has a different impact. When choosing to make any adjustments to your energy use, the health and safety of your household should be your first priority. See our checklists for ideas of what you can do before and during an event.

What if I don’t participate in an event?

Your participation is completely voluntary. While there is no penalty for lack of participation, if you don’t participate, you will not receive a rebate.

How are Peak Time Rebates calculated?

Your energy reduction during the Peak Time event hours will be compared to your average usage during those same hours during the 10 prior weekdays. You’ll receive $1.25 credit for every kilowatt-hour saved below that average.

Where can I find results from my participation in an event?

Results will be available in the program’s online customer portal.

When can I see the results of my steps to reduce energy?

Two days after an event, the results will be available in the program’s online customer portal.

How will I know if I earned a rebate?

You can check your rebate balance through the program’s online portal two days after the Peak Time event. You can also opt to receive a text message. All rebates will be paid annually in Q1 of each year, based on your cumulative energy savings for the previous year.

Why didn’t I receive a rebate after I reduced energy use?

Your Peak Time Rebate is based on whether you used less than you normally use during those hours. So even if you didn’t use much energy during the Peak Time event, if you didn’t use less than you normally use, you won’t earn a rebate.

Who can I contact with questions about the program?

If you have additional questions about the program, please contact us at support@dominionenergyptr.com or 1-833-707-7300.

1-833-707-7300

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